WRKROOT Terms Of Service

Last updated: May 3, 2026

1. Who These Terms Apply To

These Terms apply to all users and visitors, including:

• Public website visitors.
• Talent users.
• Client users and client representatives.
• Admins, recruiters, and operations users.
• Invited users.
• Anyone who accesses, views, uses, or attempts to use the website, platform, or related services.

Additional terms may apply to specific services, including client services agreements, talent agreements, engagement contracts, billing terms, electronic signature terms, privacy notices, data processing agreements, Business Associate Agreements, confidentiality agreements, or signed order forms. If there is a conflict between these Terms and a signed written agreement between you and WRKROOT, the signed written agreement controls only for the specific subject matter covered by that agreement.

2. Eligibility And Authority

You may use WRKROOT only if you:

• Are at least the legal age of majority in your jurisdiction.
• Are legally able to enter into binding agreements.
• Can provide valid government identification if WRKROOT reasonably requests identity, credential, compliance, fraud-prevention, or account verification.
• Are not barred from using WRKROOT under applicable law.
• Provide accurate, current, and complete information.
• Comply with these Terms, applicable policies, and applicable laws.

WRKROOT may refuse, suspend, restrict, or terminate access if we believe a user is underage, unauthorized, unable to verify identity, acting fraudulently, violating these Terms, creating legal or operational risk, or otherwise unsuitable for platform access.

3. WRKROOT's Service Model

WRKROOT provides a role-based talent, client, and operations platform for matching clients with remote or distributed talent, managing pre-placement workflows, and supporting post-placement engagement operations.

WRKROOT may provide or support:

• Talent account creation, profile creation, profile review, assessments, credentials, marketplace visibility, interviews, contracts, time off, attendance, KPI reporting, support tickets, notifications, and settings.
• Client account creation, hiring requests, marketplace browsing, interview coordination, engagement management, contracts, billing, holidays/time off approvals, attendance visibility, KPI visibility, support tickets, notifications, and settings.
• Admin and recruiter operations across review, hiring request pipeline management, talent recommendation, assessment builder/review, interview coordination, engagement activation, contracts, billing, holiday calendars, attendance schedules/review, KPI plans/review/reporting, notifications, email templates/delivery logs, support, marketplace, and account controls.

WRKROOT is a matching, staffing, outsourcing, placement, and engagement operations platform. WRKROOT does not guarantee:

• That any client will hire, interview, select, approve, retain, or continue working with any talent.
• That any talent will receive work, interviews, compensation, placement, or continued engagement.
• That a match, recommendation, marketplace profile, credential review, assessment score, or interview will produce a particular result.
• That any client, talent, or third party will perform, pay, comply, communicate, or act lawfully.
• That platform data, recommendations, assessments, review notes, attendance data, KPI reports, or marketplace information will be error-free or suitable for every purpose.

No hiring, placement, engagement, payment, exclusivity, or service obligation exists unless and until a separate written contract, order form, engagement agreement, or other binding written agreement is signed by the required parties.

4. Talent Status And No Employment Relationship

Talent users are independent contractors, marketplace participants, or independent service providers unless a separate written agreement signed by WRKROOT expressly states otherwise.

Nothing in these Terms creates an employment, agency, joint venture, partnership, franchise, fiduciary, or worker-employer relationship between WRKROOT and any talent user.

Talent users are not entitled to employee benefits from WRKROOT, including health benefits, paid leave, unemployment insurance, workers' compensation, retirement benefits, overtime, or similar employment benefits, unless required by applicable law or expressly agreed in a separate written agreement.

Talent users are responsible for their own taxes, licenses, permits, registrations, qualifications, work authorization, professional obligations, and legal compliance, except to the extent a separate written agreement states otherwise.

Clients are responsible for determining whether a talent user's classification, scope, supervision, work location, access, tools, and engagement structure comply with applicable employment, labor, tax, immigration, healthcare, privacy, security, industry, and professional requirements.

5. Client Responsibility For Hiring And Engagement Decisions

WRKROOT may review, vet, screen, assess, or recommend talent to an extent. However:

• Clients retain final discretion over whether to interview, select, contract with, approve, supervise, continue, or terminate any talent relationship.
• Clients are responsible for determining whether a talent user is suitable for the client's role, systems, workflows, industry, customers, compliance environment, and risk tolerance.
• Clients are responsible for their own legal, healthcare, HIPAA, security, credentialing, employment, contractor classification, tax, supervision, training, confidentiality, background check, workplace, and industry obligations.
• Clients are responsible for deciding whether additional verification, background checks, credential checks, licensing checks, training, supervision, access controls, or customer-specific compliance steps are required.
• WRKROOT does not guarantee talent performance, availability, conduct, credentials, licensing, work product, regulatory compliance, client satisfaction, or business results.

Before a signed client agreement, order form, engagement contract, or other written contract is in place, no client is obligated to hire any talent, and WRKROOT is not obligated to provide any particular talent, placement, engagement, or service.

6. Talent Responsibility For Accuracy And Conduct

Talent users are solely responsible for the truthfulness, accuracy, completeness, legality, and non-misleading nature of information they provide, including:

• Profiles, photos, videos, headlines, introductions, and biographies.
• Skills, experience, education, credentials, certifications, licenses, transcripts, and work proof.
• Assessment answers, uploaded files, score-related submissions, and safeguard-related conduct.
• Interview communications and availability.
• Contracts, signatures, attestations, and legal names.
• Attendance records, clock-in/out events, verification notes, proof uploads, time off reasons, and schedule communications.
• KPI submissions, summaries, actual values, proof files, and productivity reports.
• Support messages, attachments, and platform communications.

Talent users must not falsify credentials, impersonate another person, misrepresent qualifications, submit another person's work as their own, manipulate assessment or attendance systems, upload unlawful content, conceal conflicts, misuse client systems, or violate client or WRKROOT policies.

WRKROOT may remove, delist, suspend, blacklist, or terminate talent users or profiles if we believe information is false, misleading, incomplete, risky, unlawful, harmful, or inconsistent with WRKROOT standards.

7. Accounts And Security

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity under your account.
• Using accurate and current account information.
• Promptly notifying WRKROOT of suspected unauthorized access, account compromise, credential theft, or security incidents.
• Using the platform only through authorized accounts and interfaces.

You must not share accounts, sell access, permit unauthorized users to use your account, bypass security controls, use another person's account, or interfere with platform security.

WRKROOT may require identity checks, account verification, password resets, multi-factor or OTP verification when implemented, additional documentation, or other security steps.

8. Platform Rules And Acceptable Use

You must use WRKROOT lawfully and professionally. You must not:

• Violate applicable law, regulation, contract, policy, or third-party right.
• Submit false, misleading, fraudulent, defamatory, harassing, discriminatory, obscene, infringing, unlawful, harmful, or abusive content.
• Upload malware, harmful code, unauthorized scripts, corrupted files, or illegal materials.
• Scrape, crawl, copy, harvest, reverse engineer, probe, scan, overload, disrupt, or interfere with WRKROOT.
• Circumvent access controls, rate limits, authentication, marketplace visibility rules, billing controls, assessment safeguards, or attendance verification controls.
• Misuse client, talent, admin, billing, support, assessment, contract, notification, or marketplace data.
• Send spam, phishing, unsolicited messages, deceptive communications, or unauthorized marketing.
• Use WRKROOT to discriminate unlawfully, harass, exploit, threaten, or harm others.
• Use WRKROOT to collect, upload, or process sensitive data unless authorized and legally permitted.
• Upload PHI unless expressly authorized under an approved workflow and applicable BAA.
• Attempt to avoid paying fees, dispute valid charges in bad faith, manipulate invoices, or commit payment fraud.

Additional rules may be set out in the Acceptable Use Policy at https://wrkroot.com/legal/acceptable-use-policy.html. WRKROOT may enforce platform rules at its discretion.

9. User Content, Uploads, And License To WRKROOT

"User Content" means information, files, text, messages, photos, videos, documents, credentials, assessments, proof files, support attachments, profile content, KPI submissions, attendance notes, contract inputs, billing inputs, and other materials submitted to or through WRKROOT.

You retain any ownership rights you have in your User Content. You grant WRKROOT a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, copy, process, display, transmit, disclose, modify for formatting or technical purposes, analyze, create operational records from, and otherwise use User Content as needed to:

• Provide, operate, secure, support, and improve WRKROOT.
• Facilitate hiring, marketplace, interview, engagement, contract, billing, attendance, KPI, assessment, credential, support, notification, and administrative workflows.
• Make User Content visible to authorized users according to role-based permissions.
• Enforce agreements and policies.
• Comply with legal, tax, accounting, audit, security, regulatory, and dispute obligations.

You represent that you have all rights, permissions, notices, consents, and legal authority necessary to submit User Content and grant this license.

WRKROOT may remove, restrict, retain, preserve, disclose, or refuse User Content where we believe it violates these Terms, creates risk, is unlawful, is subject to dispute, is needed for legal compliance, or is otherwise inappropriate.

10. Marketplace, Recommendations, Reviews, And Assessments

WRKROOT may display talent profiles in marketplace surfaces and may recommend talent to clients. Marketplace visibility, featured status, profile approval, credential approval, assessment eligibility, and recommendation decisions are controlled by WRKROOT at its discretion.

WRKROOT may lock profiles during review, request changes, approve profiles, reject profiles, delist profiles, relist profiles, require credentials, require assessments, assign assessments, review assessment results, and consider assessment safeguard events.

Assessments, reviews, recommendations, ratings, scores, marketplace flags, comments, and operational notes are tools for platform administration and client/talent workflows. They are not guarantees of skill, suitability, identity, compliance, performance, licensing, availability, or future results.

WRKROOT may record assessment safeguard events, including tab switching, focus loss, refresh events, timestamps, file uploads, warning counts, and similar integrity signals. Attempting to manipulate assessments or bypass safeguards may result in failure, delisting, suspension, termination, or other action.

11. Contracts And Electronic Signatures

WRKROOT may support electronic contracting through typed signatures, attestations, signature hashes, IP address, user agent, timestamps, signed PDF artifacts, certificates, and audit logs.

By using electronic signature features, you agree that:

• Electronic records and signatures may be used for contracts, notices, authorizations, acknowledgements, and platform transactions.
• Typed names, checkbox attestations, click-through acceptance, electronic acknowledgements, and similar actions may be legally binding.
• WRKROOT may capture and retain signature-related audit information, including IP address, user agent, timestamps, hashes, certificates, and signed artifacts.
• You are responsible for ensuring signer names, titles, authority, emails, and attestations are accurate.

If you sign on behalf of an entity, you represent that you have authority to bind that entity.

WRKROOT is not responsible for a user's lack of authority, false signature, unauthorized account access, inaccurate legal name, incorrect title, or failure to review a contract before signing.

12. Billing, Invoices, Payments, And Non-Refundability

Client billing may include monthly subscriptions, annual subscriptions, longer-term subscriptions, placement fees, engagement fees, retainers, deposits, invoice-based fees, usage-based charges, administrative fees, or other amounts stated in an invoice, order form, client agreement, engagement agreement, or other written document.

The expected primary billing model is subscription-based billing paid through invoices, but WRKROOT may use other commercial models where agreed.

Unless a separate written agreement states otherwise:

• Invoices are due according to the invoice or applicable written agreement.
• Fees are exclusive of taxes unless stated otherwise.
• Clients are responsible for taxes, duties, bank fees, transfer fees, chargeback fees, payment processor fees, and collection costs where applicable.
• WRKROOT may suspend, restrict, pause, withhold, or terminate services for unpaid invoices, failed payment methods, chargebacks, payment disputes, suspected payment fraud, non-payment risk, or billing non-compliance.
• WRKROOT may require prepayment, deposits, updated payment information, payment assurances, or modified billing terms.
• WRKROOT may apply payments to outstanding balances in any lawful order.

Refunds are available only where required by law or expressly agreed by WRKROOT in writing. Refunds for delivered services will not be entertained. Subscription, placement, onboarding, setup, administrative, engagement, and delivered-service fees are non-refundable to the maximum extent permitted by law.

Payment processing may be handled by third-party providers. WRKROOT should not collect or store full card numbers, CVV codes, full raw bank account numbers, or other sensitive payment credentials. Payment providers may have their own terms and privacy practices.

13. Healthcare, HIPAA, And PHI

WRKROOT is not a medical provider, patient portal, clinical record system, or healthcare service provider.

WRKROOT does not directly handle PHI as a healthcare provider in ordinary website or platform operations. However, WRKROOT may serve healthcare customers, and talent assigned to healthcare customers may access or handle PHI within customer systems, workflows, or environments.

Where legally required and agreed, WRKROOT may enter into a Business Associate Agreement with a healthcare customer. Any PHI processing under a BAA is governed by that BAA and applicable law.

Users must not upload PHI into WRKROOT unless:

• A valid BAA or other required written agreement is in place.
• WRKROOT and the applicable customer have authorized the workflow.
• The user is authorized to handle the information.
• The upload and processing comply with all applicable privacy, security, healthcare, and customer requirements.

Clients are responsible for determining whether their operations require a BAA, HIPAA controls, access limitations, training, supervision, credentialing, monitoring, or other healthcare compliance steps. Talent are responsible for complying with client instructions, confidentiality obligations, and applicable healthcare privacy/security requirements.

To the maximum extent permitted by law, WRKROOT is not liable for PHI misuse, unauthorized disclosure, client system access issues, customer compliance failures, talent misconduct, or healthcare workflow errors caused by clients, talent, third-party systems, or users outside WRKROOT's direct control.

14. Platform Changes, Beta Features, And Integrations

WRKROOT may add, modify, suspend, discontinue, replace, limit, or remove any website or platform feature at any time, including:

• Marketplace features.
• Assessments.
• Billing tools.
• Payment hooks.
• Email delivery.
• Electronic signature tools.
• Attendance verification.
• KPI reporting.
• Notifications.
• Support tools.
• OTP, SMS, analytics, chat, or future integrations.
• Dummy, test, beta, pilot, local, internal, or provider-backed integrations.

Some features may be experimental, incomplete, beta, simulated, dummy, locally implemented, or dependent on third-party providers. WRKROOT does not guarantee that any feature will remain available, error-free, uninterrupted, or unchanged.

15. Privacy

WRKROOT's Privacy Policy explains how we collect, use, disclose, and retain personal information. The Privacy Policy is available at https://wrkroot.com/legal/privacy-policy.html.

By using WRKROOT, you acknowledge that personal information may be processed according to the Privacy Policy and applicable role-based notices.

16. Confidentiality

Users may receive access to confidential, non-public, proprietary, personal, business, operational, financial, credential, assessment, billing, support, client, talent, or platform information.

You must protect confidential information, use it only for authorized platform or engagement purposes, and not disclose it except as authorized by WRKROOT, the applicable client, the applicable talent, or applicable law.

This section does not limit stricter confidentiality obligations in separate agreements, NDAs, client agreements, talent agreements, BAAs, or engagement contracts.

17. Third-Party Services

WRKROOT may integrate with or link to third-party services such as hosting, storage, payment processing, email delivery, electronic signature, analytics, SMS/OTP, support, chat, background checks, verification, or client systems.

Third-party services are not controlled by WRKROOT unless expressly stated. WRKROOT is not responsible for third-party services, outages, errors, security incidents, data practices, terms, fees, or actions, except where required by law or a written agreement.

Your use of third-party services may be governed by separate terms and privacy policies.

18. Suspension, Termination, Delisting, And Account Controls

WRKROOT may, at its sole discretion and without liability, approve, reject, suspend, restrict, block, blacklist, delist, remove, terminate, or refuse any user, account, profile, marketplace listing, hiring request, engagement, upload, contract workflow, support ticket, or platform access.

Reasons may include:

• Violation of these Terms or WRKROOT policies.
• False, misleading, incomplete, or suspicious information.
• Failed identity, credential, billing, or compliance verification.
• Non-payment, chargebacks, payment disputes, or payment fraud risk.
• Security concerns, unauthorized access, abuse, harassment, fraud, unlawful conduct, or platform misuse.
• Client or talent disputes.
• Legal, regulatory, operational, reputational, security, or business risk.
• WRKROOT's decision to discontinue or change a service, role, workflow, feature, region, or relationship.

Termination or suspension does not waive amounts owed to WRKROOT and does not require WRKROOT to delete records it may retain for legal, billing, contract, invoice, tax, accounting, audit, dispute, fraud prevention, security, compliance, or legitimate business reasons.

19. Disclaimers

WRKROOT is provided on an "as is" and "as available" basis to the maximum extent permitted by law.

WRKROOT disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, uninterrupted operation, error-free operation, and suitability for any particular hiring, staffing, healthcare, compliance, billing, assessment, attendance, KPI, or business purpose.

WRKROOT does not warrant that:

• The platform will be uninterrupted, secure, available, compliant with every user need, or error-free.
• Talent will perform services satisfactorily or lawfully.
• Clients will hire, pay, supervise, or comply with obligations.
• Assessments, credentials, profiles, marketplace data, KPI records, attendance records, recommendations, or reviews are complete, accurate, current, or predictive of future performance.
• Any client or talent relationship will be successful, profitable, compliant, or dispute-free.
• Any third-party provider, client system, payment provider, email provider, signature provider, hosting provider, or integration will function properly.

20. Limitation Of Liability

To the maximum extent permitted by law, WRKROOT and its owners, officers, directors, managers, employees, contractors, agents, affiliates, licensors, vendors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, enhanced, punitive, or lost-profit damages; lost revenue; lost business; lost opportunity; loss of goodwill; loss of data; service interruption; system failure; security incident; replacement services; or third-party claims, even if advised of the possibility of such damages.

To the maximum extent permitted by law, WRKROOT's total aggregate liability for all claims arising out of or relating to these Terms, the website, the platform, or the services will not exceed the greater of:

• The amount you paid directly to WRKROOT for the specific service giving rise to the claim during the three months before the event giving rise to liability; or
• USD $100 if you did not pay WRKROOT directly for that specific service during that period.

This liability cap applies collectively to all claims, regardless of legal theory, including contract, tort, negligence, strict liability, statute, equity, warranty, indemnity, or otherwise.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. In that case, WRKROOT's liability will be limited to the greatest extent permitted by law.

21. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless WRKROOT and its owners, officers, directors, managers, employees, contractors, agents, affiliates, licensors, vendors, and service providers from and against all claims, demands, damages, losses, liabilities, penalties, fines, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

• Your access to or use of WRKROOT.
• Your User Content, uploads, records, communications, or submissions.
• Your violation of these Terms, WRKROOT policies, or applicable law.
• False, misleading, incomplete, unauthorized, or unlawful information you provide.
• Your credentials, assessments, profile, experience, education, attendance, KPI submissions, support messages, billing information, or contract signatures.
• Your relationship, dispute, communication, contract, or transaction with another user, client, talent, or third party.
• Client hiring, supervision, classification, credentialing, training, compliance, payment, workplace, security, healthcare, HIPAA, tax, employment, labor, or industry obligations.
• Talent conduct, misconduct, negligence, breach, work product, performance, non-performance, misrepresentation, confidentiality breach, PHI misuse, client system misuse, or unlawful acts.
• Payment disputes, chargebacks, unpaid invoices, collection actions, taxes, or billing non-compliance.
• Third-party claims involving your actions, omissions, systems, data, services, or users.

WRKROOT may control the defense of any indemnified claim at your expense. You may not settle any claim in a way that admits fault by WRKROOT, imposes obligations on WRKROOT, or affects WRKROOT's rights without WRKROOT's prior written consent.

22. Disputes Between Users

WRKROOT is not responsible for disputes between clients, talent, users, third parties, or customers, including disputes about hiring, performance, payment, supervision, classification, confidentiality, work product, attendance, KPIs, credentials, assessments, compliance, workplace conduct, or client system access.

WRKROOT may, but is not required to, assist with support, records, operational review, suspension, delisting, communication, or administrative action. Any assistance does not make WRKROOT responsible for the dispute or outcome.

You release WRKROOT from claims arising out of disputes with other users, clients, talent, customers, service providers, or third parties to the maximum extent permitted by law.

23. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules.

Except where arbitration applies, the exclusive venue for disputes arising out of or relating to these Terms, the website, the platform, or the services will be the state or federal courts located in Wyoming. You consent to personal jurisdiction and venue in those courts.

24. Arbitration And Class Action Waiver

Please read this section carefully. It may require you to arbitrate disputes and limits the manner in which you may seek relief.

To the maximum extent permitted by law, you and WRKROOT agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, the platform, the services, communications, billing, accounts, contracts, or your relationship with WRKROOT will be resolved by binding individual arbitration, not in court, except for claims that may be brought in small claims court and claims for injunctive or equitable relief relating to intellectual property, confidentiality, data security, unauthorized access, platform misuse, or non-payment.

Arbitration provider and rules: to be finalized.

The arbitration will be conducted on an individual basis. Class actions, collective actions, consolidated actions, representative actions, private attorney general actions, and jury trials are waived to the maximum extent permitted by law.

You and WRKROOT each waive the right to a jury trial.

If any part of this arbitration or class action waiver section is found unenforceable, the unenforceable portion will be severed to the extent permitted by law, and the remaining portions will remain effective. If the class action waiver is found unenforceable as to a particular claim, that claim must proceed in court and not in arbitration, unless counsel-approved rules or applicable law require otherwise.

Before filing arbitration or a lawsuit, the party bringing a claim must send written notice describing the claim and requested relief to the other party and attempt in good faith to resolve the dispute informally for 30 days, unless immediate injunctive relief is reasonably needed.

Legal notices to WRKROOT must be sent to: info@wrkroothr.com and WRKROOT HR SOLUTIONS LLC, 30 N Gould St Ste N, Sheridan, SHERIDAN COUNTY, WY 82801 USA.

25. Injunctive Relief

You agree that unauthorized access, scraping, misuse of confidential information, infringement, data misuse, platform interference, security abuse, breach of confidentiality, or violation of access restrictions may cause irreparable harm to WRKROOT. WRKROOT may seek injunctive or equitable relief without posting bond or proving actual damages, to the maximum extent permitted by law.

26. Changes To These Terms

WRKROOT may update these Terms from time to time. The updated version will be indicated by the "Last updated" date above. We may provide notice through the website, platform, email, in-app notification, or other reasonable method.

Your continued access to or use of WRKROOT after updated Terms become effective means you accept the updated Terms. If you do not agree, you must stop using WRKROOT.

27. General Terms

These Terms, together with any referenced policies and applicable written agreements, form the agreement between you and WRKROOT for use of the website and platform.

If any provision is found unenforceable, the remaining provisions remain in effect.

WRKROOT's failure to enforce a provision is not a waiver.

You may not assign your rights or obligations without WRKROOT's prior written consent. WRKROOT may assign these Terms or any rights or obligations in connection with a merger, acquisition, reorganization, sale of assets, financing, corporate transaction, or by operation of law.

Headings are for convenience only.

No person or entity other than WRKROOT and you has rights under these Terms unless expressly stated.

28. Contact

WRKROOT HR SOLUTIONS LLC, 30 N Gould St Ste N, Sheridan, SHERIDAN COUNTY, WY 82801 USA Legal: info@wrkroothr.com Support: info@wrkroothr.com Billing: info@wrkroothr.com